About Dianna Booher: Dianna Booher is an American author, and communication expert. She is also the chief executive of Booher Consultants, a Dallas, Texas-based company that advices businesses on communication and productivity.
Good communication may not make a risky deal safe, but poor communication may sell benefits of a good deal.
Good decisions can turn into disasters when communicated poorly.
Never mind your intentions. Communication is about what others hear with your words.
