Quotes by Chip Heath

About Chip Heath:

Chip Heath is an American bestselling author and speaker. He and his brother Dan Heath have co-authored three bestselling books, Switch: How to Change Things When Change Is Hard (2010), Made to Stick: Why Some Ideas Survive and Others Die (2007). and Decisive: How to Make Better Choices in Life and Work
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Anger prepares us to fight and fear prepares us to flee.

Chip Heath

The most basic way to get someone's attention is this: Break a pattern.

Chip Heath

The first problem of communication is getting people's attention.

Chip Heath

If I already intuitively "get" what you're trying to tell me, why should I obsess about remembering it? The danger, of course, is that what sounds like common sense often isn't.... It's your job, as a communicator, to expose the parts of your message...

Chip Heath

To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?

Chip Heath

People tend to overuse any idea or concept that delivers an emotional kick.

Chip Heath

Author Bio

  • NameChip Heath
  • DescriptionAmerican writer